I've noticed a payment I did not make or confirm; how can I report it? June 03, 2024 09:29 If you don’t recognize a payment done from your bank account, please reach out to your bank. Related articles I suspect unauthorised Wero payment. I can't see my payments overview. I don't recognise a charge on my bank account. What happens if I lose my smartphone, or someone steals my device? Can they then use it to make payments? How do I report a Wero contact?