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  1. Wero FAQ
  2. Manage your Wero app

Manage your Wero app

Set up Wero

  • How can I see which app version I'm using?
  • How can I update my Wero app?
  • I can't activate Wero.

Sending money

  • I don't have network access; can I still pay with Wero?

Contact List

  • I don't want to give the Wero app access to the contact list on my phone.

Close & Lock Wero

  • How do I change the unlock method in Wero? (PIN code, fingerprint, facial recognition)
  • How can I change the unlock method in Wero? (PIN code, fingerprint, facial recognition)
  • How can I unlock my Wero app?
  • How can I lock my Wero app?
  • Can reactivate Wero when I remove and download it again?

Changing your details

  • I have a new smartphone or have reinstalled Wero. Can I continue to use my previous Wero set up?
  • How do I know to which phone number is added to which bank account in Wero?
  • I changed my last name; how can I modify it in the Wero app?
  • The name displayed in the Wero app is wrong.
  • I don't want to add my phone number to Wero.
  • Where can I change my personal details and phone number?
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