Make it difficult for people to steal your PIN
This is a fraud where someone finds out your phone’s PIN code by ‘shoulder surfing’ – watching you put your PIN into your phone – and then stealing it. The fraudster then has access to your phone’s contents and can use this access to steal money from you, for example by transferring using a payment app.
One easy way to prevent this fraud is to use your phone’s biometric security – the FaceID feature or fingerprint reader – so that only you can get into your phone. You can protect multiple apps – including your banking or Wero app – this way.
Be careful when entering your PIN in public by covering your screen.
It’s also a good idea not to use the same PIN for all your apps, and your PIN shouldn’t be easily guessable. If you choose a PIN like 1234, 1111, 1212 or your birthday (and you’d be amazed how many people do) a thief can guess it easily. Six figure PINS are considerably more secure than four figures.
If you do lose your phone, you should disable it remotely as soon as possible. Click the links here to find out how to do this
- for Android: https://support.google.com/accounts/answer/7177579?hl=en
- for Android: https://support.google.com/accounts/answer/7177579?hl=en