How can I send a payment using a screen reader?

The Wero app is compatible with the built-in screen readers on iOS and Android devices.

Before you begin

Make sure you have:

  • set up the Wero app

  • linked at least one bank account as your payment source

  • your recipient's phone number, email address, or QR code ready

  • VoiceOver (iOS) or TalkBack (Android) enabled on your device

Keep in mind: The instructions below apply to the Wero app. If you use Wero through your mobile banking app, the navigation and gestures may be different. Contact your bank's support team for guidance on using their app with a screen reader.

Send money using VoiceOver (iOS)

  1. Open the Wero app.

  2. Swipe right to navigate through the on-screen elements.

  3. Select the bank account you want to use and double-tap.

  4. Navigate to the amount field, double-tap, and enter the amount.

  5. Navigate to the Send button and double-tap.

  6. Choose a recipient:
    • Select a contact from your list, or
    • Enter a phone number or email address.

  7. Optional: Add a personal message.

  8. Navigate to the Confirm Payment button.

  9. Triple-tap the Confirm Payment button.

  10. Complete authentication using Face ID, Touch ID, or your PIN when prompted.

  11. Wait for the confirmation message that your payment has been sent.

Send money using TalkBack (Android)

  1. Open the Wero app.

  2. Swipe right to navigate through the on-screen elements.

  3. Select the bank account you want to use and double-tap.

  4. Navigate to the amount field, double-tap, and enter the amount.

  5. Navigate to the Send button and double-tap.

  6. Choose a recipient:
    • Select a contact from your list, or
    • Enter a phone number or email address.

  7. Optional: Add a personal message.

  8. Navigate to the Confirm Payment button.

  9. Follow the instructions announced by TalkBack to confirm the payment. The confirmation gesture may vary depending on your device and Android version.

  10. Complete authentication using your fingerprint, face unlock or PIN when prompted.

  11. Wait for the confirmation message that your payment has been sent.

Good to know:

  • Always double-check the beneficiary name read aloud by your screen reader to make sure it matches your intended recipient.

  • The funds are credited instantly to your recipient's account.

  • Wero payments are final and cannot be cancelled once authorised.

  • Sending money to friends and family through Wero is totally free.


 

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