Please note that Wero support is only available via chat. We will never call you or ask you to provide your bank details on a website.
If you have provided your personal or banking details on a fake website claiming to be Wero, or if you have given this information to someone on the phone claiming to be from Wero, contact your bank immediately to inform them.
To block your Wero account and report a fraudulent message to us, type “Report fraud” in the chat, choose “I want to report a scam or fake Wero website”, and follow the on-screen steps.
For any refunds or claims, please reach out to your bank directly.
For more information, visit our Security page to stay safe while using Wero.