If you can't confirm a payment, here’s what you need to do:
1- Make sure your bank account contains enough funds to make the purchase.
2- Try paying again, making sure you select Wero as a payment method.
If you are using Wero in your banking app and the problem persists, please contact your bank. If you are using the Wero app, please report the problem using the chat feature, which is available in the app settings.