Problems setting up my account
I am unable to authenticate my La Banque Postale bank account with Wero
If you see one of these messages while trying to set up your account with Wero: “You are not on your trusted device”"...
My antivirus says Wero isn't safe. What should I do?
If your antivirus flags Wero as a potential risk, don’t worry. As long as you download our official app from the Play...
I’m seeing this error message: "Your device does not meet our security requirements".
If you are using an Android device, check the following settings and change them if necessary. This will solve the pr...
I am not receiving the SMS to verify my phone number
First, check that your phone number is correctly entered in the app:Select the correct country code for your mobile n...